Help with bookings, tickets and event day questions.

Booking help

If you need to check session availability, ticket quantities or pricing, return to the booking page and select your date first.

If your booking form will not submit, confirm that:

• Your name, email and phone number have been entered.
• At least one ticket has been selected.
• The disclaimer checkbox has been accepted.

Existing bookings

Your booking confirmation includes the reference and QR code needed for check-in.

Keep that confirmation email available on your phone or bring a screenshot with you to the venue.

If you are trying to match a booking to your details, have your booking reference, booking date and the email address used at checkout ready.

Payments

If a payment is still pending, wait for the payment page to finish before closing the browser.

If you are unsure whether a payment completed, do not place a duplicate order immediately. Check your confirmation email first and compare the booking reference.

For payment follow-up, use the contact route included in your booking confirmation so the team can match the payment attempt correctly.

Babbage-AI Consultancy Ltd, 26 Warren Road, Scunthorpe, DN15 6XH is the operating company for all card payments.

On the day

Please arrive with enough time for check-in and have your QR code ready to scan.

Children must be supervised by a spectator, guardian or responsible adult throughout the event.

For safety questions, follow the event notice and staff instructions at the venue.